As office manager, I oversee a staff of 10 clerks which are responsible for functions such as:  payroll, data processing, order management, transportation services, claims, setting up/closing routes, accounts payable, and more.  I ensured that we were on top of promptly closing routes, minimizing claims through continual communication, and being on time with accounts payable.  In 2021, I created True Value Media, which was a powerful and engaging multimedia tool for company training, recognition, and communication.  This led to corporate projects being requested by executive leadership both within the organization and to communicate important messages to our retailers.

Through effective time management and process improvements, I was offered the additional position of Systems Administrator with True Value Company in 2020.  As SA, I am responsible for maintaining all equipment that is connected to the network such as Zebra order fill equipment, computers, printers, network servers, access points, telecommunications, and more.  Through my direct efforts, we transitioned our printers to a centralized print server system (which was then rolled out to other RDC’s in the company) and reduced print costs and storage space by scanning and converting all records to electronic OCR format.

Solely in charge of this $2MM annual sales operation including hiring, orientation, staff placement and development, scheduling and payroll, disciplinary issues, inventory control, merchandising, and customer service.  Voted #1 store in the company for customer service for two years in a row.  In 2016, my store had the highest internal audit score in the entire company.  Training for District Manager position.  After leaving in 2008 for a business manager position, I was welcomed back in 2015 where I resumed my position as a GM.

Managing all aspects of the clinic office including developing and implementing clinic policies and procedures, supervising office staff, maintaining medical and staff records, monitoring budget and billing payments, maintaining inventory records, communicating with doctor and staff in regard to patients and compliance issues, as well as supply orders.  Responsible for vaccination administration, handling, and inventory.  Manage clinic finances and report financial position to the hospital board.  Ensure compliance with Medicaid program.  Also manage marketing and social media presence, as well as community outreach whereby we have significantly increased our patient count. 

Director of all business and accounting functions for the corporation.  Also handling all Human Resources, Benefits and Payroll processing for the church and school ministry.  Designed complete policy, procedure, and review standards and guidelines from scratch.  Spearheaded compliance initiatives with labor and accounting procedures.  Prepared and presented financial reports to deacon board, school board, and publicly to church body.  $4MM dollar cash flow per year.  Expanded position from Bookkeeper to Business Manager.

As a member of the board, I have volunteered my expertise in creative media to refresh the brand identity of the organization and improve the public perception of the foundation.  We meet on a monthly basis to discuss current fundraising opportunities, ways to increase exposure and fundraising, as well as who is the recipients of the scholarship funds.

As a member of the board of The United Way of Navarro County, I was present at monthly board meetings to review supported agency projects and a part of the decision-making process of how contributed funds were allocated.